We are a direct manufacturer for emergency lighting and exit signs. Our primary facility in Ningbo spans over 70,000 square meters and employs more than 400 skilled staff. In addition, we operate a strategic production base in Haiphong, Vietnam, covering 33,000 square meters. With these locations, we ensure flexible production and seamless global export capabilities. You’re always welcome to visit our factories for a closer look at our operations.

Feituo specializes in emergency lighting solutions. Our core products include emergency lights, LED exit signs, combination exit/emergency lights, emergency drivers, and ballasts. We also support custom configurations based on project requirements.

Our exit signs and emergency lights are certified to meet global safety and quality standards, including UL, CUL, CE, RoHS, FCC, DOE, CEC, and ISO9001. We serve a wide international client base, with key markets in North America, South America, Europe, the Middle East, and Asia.

Yes, sample orders are available for quality evaluation. We provide 1-2 pieces per model, ready within 1-7 working days.
Due to built-in batteries, major couriers such as DHL, FedEx, and UPS may not handle air shipping directly. Instead, we work with courier agents in China who can arrange safe delivery (Freight Prepaid only). Please note that personal or company courier accounts cannot be used for these shipments. Delivery usually takes 3-7 days, and both air and sea shipping options are available.

MOQ varies by product and generally ranges from 200 to 5000 pieces per model. We also offer full customization, including logo branding, packaging design, voltage configuration, and plug types to meet specific market needs.
For smaller order quantities, additional costs may apply. This is because reconfiguring the production line and the associated labor input lead to higher per-unit manufacturing costs. We appreciate your understanding and are happy to discuss flexible solutions based on your project needs.

We understand that different customers have different needs, and we're happy to work with you, no matter the size of your order. Our team will always aim to offer you the best possible price and support.

• Inventory priority: If your requested emergency lighting and exit sign products are available in stock, we’ll prioritize those for faster delivery.
• Local supplier connection: If you're located in a region where we already have authorized partners, we can introduce you to them. This enables local purchasing and eliminates order quantity restrictions.

Every inquiry matters to us, and we’ll do our best to meet your needs with both flexibility and efficiency and exceed your expectations.

Yes, we offer a comprehensive range of services to meet your specific needs:

• OEM (Original Equipment Manufacturer): We manufacture according to your designs and specifications, allowing you to use your own branding and packaging.
• ODM (Original Design Manufacturer): We offer design and development services, creating new emergency lighting and exit sign products based on your concepts and requirements. Our professional R&D team will work closely with you to develop exclusive products tailored to your vision.
• OBM (Original Brand Manufacturer): We also offer our in-house branded products, ready for direct distribution, providing you with ready-made solutions that meet high-quality standards for emergency lighting and exit sign products.

Whether you're launching a new line or need support in design and production, our professional R&D team is dedicated to support you in developing the products you need, ensuring they meet your quality and expectations.

Whether you need products branded under your own label or entirely new designs, our team is ready to assist every step of the way.

Our payment policies are designed to be clear and flexible, accommodating to our customers' needs. Here are the details:

• For sample orders and small orders below USD 10,000: We require 100% advance payment via T/T (Telegraphic Transfer).
• For mass production orders above USD 10,000: A partial deposit is paid in advance, with the balance due before delivery.

Pricing is based on FOB Ningbo, though CFR or CIF terms are also available upon request. We accept T/T, PayPal, Visa, and Western Union. Feel free to contact our sales team for additional options, we’ll work to find a solution that suits you.

We offer comprehensive delivery services including door-to-door shipping via trusted third-party logistics providers. Various transportation methods are available to ensure service and guarantee.

Departing from Ningbo Port, shipments generally take 15-20 days to Europe and 20-30 days to the Americas.

For emergency lighting and exit sign products with built-in batteries, safety documentation (MSDS and Chemical Transport Certification) is required. We recommend booking at least 2 weeks in advance to allow for preparation. This timeframe allows us sufficient time to obtain the necessary certifications and ensure that your shipment meets all safety regulations.

Regarding express shipments for urgent orders or small shipments, we recommend using our agency channels, which offer better rates, reliable tracking, and faster access to major global cities.

We have a monthly output of up to 500,000 units, with an estimated annual capacity of 5 million units.

The lead time for sample orders is 7-10 working days. For mass production of emergency lighting and exit sign products, the delivery time is approximately 45 days after receiving your deposit and final order details, including packaging instructions.

We follow a six-step quality control system to ensure each unit meets our rigorous standards:

• Raw material inspection
• 100% inspection of semi-finished components
• On-line quality monitoring during assembly
• Post-assembly 100% quality inspection
• 100% aging test before packaging
• Random inspection before shipment

Each product must pass all these QC procedures before shipping to the customer. This ensures every product leaving our factory is reliable, durable, and compliant with international standards.

We offer a 1 to 3-year limited warranty, depending on the type of emergency lighting and exit sign products. For items containing batteries, please note that battery lifespan is naturally shorter, as batteries are consumable. If you require extended coverage, we’re happy to tailor the warranty to your needs. Should any issues arise, our dedicated after-sales team will respond quickly to resolve them.

Our sales team is available to assist you and will reply within 24 hours. If your request is urgent, please indicate this in your message or call us directly at +86-135-6655-7272. Your inquiry will be treated as a top priority.